Netsuite Pos System Review: Features, Pro & Cons

  •   Jan 2024  •   6 min read  •   Comment

Discover the power of the NetSuite POS system in our in-depth review. Learn how it can integrate with your business operations, streamline processes, and provide valuable insights. Get a unique perspective and make a knowledgeable decision.

Whats is Pos System?

A Point of Sale (POS) setup is an innovative blend of hardware, software, and payment services that businesses utilize to transact sales face-to-face. It helps manage customer purchases, accept payments, and issue receipts with ease.

At the point of sale, merchants interact with customers to finalize retail transactions. Here, the merchant calculates the final price, logs the transaction, and offers payment methods. By utilizing a POS system, merchants can streamline these tasks, as well as enjoy additional benefits such as generating reports, overseeing inventory, and monitoring employee hours.

NetSuite is extremely developed and feature rich. It is ideal for fast growing businesses and businesses that need a complete ERP or SRP solution.

NetSuite is designed for business.

Read to: Pos System for Distributors

This software is ideal for businesses that have grown faster than QuickBooks and need a complete business management solution, not just accounting software.

NetSuite ERP is optimized for companies with inventory in multiple locations who need to track information by warehouse or department.

NetSuite SRP is ideal for large service organizations that require complex project management, project billing, and time tracking functionality.

What is NetSuite?

NetSuite is a cloud-primarily based totally issuer of corporation-stage solutions, such as corporation useful resource planning (ERP) software.

NetSuite provides users with robust functionality, customizability, and global compliance.

The software is very well developed and feature rich.

However, there is a learning curve.

NetSuite is also expensive when it comes to the cost of ERP software.

Pricing can start at $10,000 per year.

For some companies, the cost is worth it, but if you’re hesitant about that number, Kuotabisa recommends looking at other ERP options such as Odoo Accounting instead.

Pros and Cons

Here is the pros and cons of using NetSuite, such as:

Suitable for large companiesUnsuited for small businesses
lots of integrationsModerate learning curve
advanced privilegesExpensive yearly cost
Extensive accounting reports
impressive feature set


NetSuite offers multiple enterprise solutions including ERP, Service Resource Planning (SRP), eCommerce and Point of Sale (POS).

When you sign up for NetSuite, the software is tailored to your business, and your business uses one or any combination of the above programs.

There is no final price as the software is customized for your business.

Customers can pay anywhere from $10,000 to $1,000,000 per year.

The good thing about NetSuite is that it never outgrows the scale of the software.

The functionality is so extensive and flexible that the software grows with your business.

The sky is the limit.

The best way to find out how much NetSuite costs is to speak directly with a representative.

You can request a free consultation to find out what you might be paying for.

Is NETSUITE easy to use?

Customer reviews indicate that the implementation process can take anywhere from a few weeks to six months, depending on your organization and the NetSuite solution you choose.

Please contact a representative for more information and a price quote.

NetSuite’s cloud-based solutions are tailored to each business and can take many forms.

The features that businesses have access to vary, but the design of well-organized software remains the same.

With such a lot of functions available, NetSuite has a slight gaining knowledge of curve.

However, the employer attempts to simplify navigation as a good deal as feasible with a logical consumer interface.

Paid customer support plans and training are available if you need additional help learning the software.


Here is the list of its features:

  • Budgeting
  • Tax Support
  • Invoicing
  • Estimates
  • Client Portal
  • Contact Management
  • Expense Tracking
  • Bank Reconciliation
  • Chart Of Accounts
  • Accounts Payable
  • Inventory
  • Time Tracking
  • Project Management, and
  • Number Of Reports: 100+

NetSuite is very well-developed software, with many features and extensive customization options.

Although there are many overlapping similarities between NetSuite ERP and NetSuite SRP, each software focuses on different business models and offers different capabilities.

This software is a custom solution, so please contact your NetSuite representative to find the best solution for your needs.

Customer Service

In addition to over $10,000 a year in software and implementation costs, NetSuite also charges for customer support.

There are two paid support plans.

The company isn’t transparent about pricing, so you will have to contact NetSuite directly for pricing details.

The good news is that both plans let you add approved support contacts, so other members of your team can speak directly to his NetSuite support.

Customer reviews give mixed opinions about NetSuite’s customer service.

While some users seem very happy with the support they receive, others report poor customer support.

In addition to their paid support plans, NetSuite offers free resources.

NetSuite offers several support options including:

You may contact through:

  • Phone Support
  • Knowledge Base or Help Center
  • Videos & Tutorials
  • Company Blog, and
  • Social Media

NetSuite Integrations

NetSuite gives over 450 integrations, which include 20 charge processing apps.

API is also available.

The number of integrations is impressive, especially considering that NetSuite is already a complete software package and doesn’t require as many integration extras as other programs.

NetSuite Reviews

NetSuite has a large online presence and customer reviews for the company are mostly positive.

However, there are still some issues the user is having with his NetSuite.

Despite a few complaints, maximum customers appear to experience NetSuite.

NetSuite is rated 4.1/5 stars on Capterra (based on over 800 reviews) and 3.9/5 stars on G2 (based on over 1,900 reviews).

Testimonials and movies also can be determined at the company’s website.

Good ReviewBad Review
Robust featuresThe price is too high
Strong reporting and analyticsAdditional charges for customer support
Ideal for global businesslong implementation process
High level of customizabilitydifficult to learn

Is NetSuite Secure?

NetSuite provides users with very strong security and complies with many security standards such as OC 1, SOC 2, PCI-DSS and EU-US Privacy Shield Framework.

This software models security measures according to the National Institute of Standards and Technology (NIST). Other notable security features include:

  • 256-bit TSL encryption
  • Regular monitoring and security audits
  • Firewalls
  • 24/7 surveillance and physical security at NetSuite data centers, and
  • IP restriction and access control

How does NetSuite work?

Because NetSuite is a cloud-based platform, employees and management teams can use it securely from virtually any browser or device, including smartphones, laptops, and tablets, as long as they have an internet connection.

Everyone has access to core ERP functionality and additional modules in one place.


Enterprises and large enterprises that require complex accounting tools, project management, and inventory capabilities can benefit from NetSuite SRP or NetSuite ERP.

Read to: Pos System for Small Business

The software is robust, offers over 450 integrations, has relatively positive customer reviews, and offers strong security, global compliance, and international billing, all from the cloud.

This software is ideal for businesses with big pockets that require highly customizable accounting, global compliance, or branch management.

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